Quality Control Technician- Cookie Plant

Job Title: Quality Control Technician- Cookie Plant


This is a full time position. Days are variable. Steady midnight shift. Pay to commensurate with experience.



Responsible for overall food safety and quality of products & packaging.



  • Conducts various quality checks on ingredients, finished product, and packaging as well as providing support to Operations to ensure high standards of quality and food safety are met & maintained.
  • Has the authority to place any questionable product / packaging / ingredients on “Hold” status and communicate to Management.
  • Reviews SPC & other data for compliance to customer specifications and reports any problems to Management.
  • Provides assistance to production floor to ensure overall quality remains high.
  • Verifies production’s checks and paperwork throughout the shift to maintain compliance to established policies and procedures.
  • Ensures all checks and inspections are being performed with a high level of attention to detail and reports any deviations to Management.
  • Stays informed of what products are running/changeovers are occurring and ensures correct packaging materials, labels, and equipment are being used at all times.
  • Verifies various pieces of testing equipment daily, including calipers, scales, and thermometers.
  • Performs post-cleaning and pre-operational testing & evaluations to ensure sanitary standards are met and allergens are removed (when applicable).
  • Ensures that microbiological samples are pulled each production shift per established protocol and customer requirements.
  • Performs finished product microbiological testing including SPC, Coliform, Yeast and Mold.
  • Able to maintain lab equipment and a clean lab work environment.
  • Reviews and tracks daily micro results for compliance to specification. Reports unusual and/or non-conforming results to management immediately.
  • Assists with R&D projects as required
  • Coaches all new and current employees on quality and food safety issues.
  • Works closely with the shift Team Leader to ensure product quality and food safety standards are maintained at all times.
  • Ability to quickly learn new things, work in stressful situations, and appropriately react to frequent production changes is critical.
  • Organizes extended sensory analysis studies as assigned by supervisor.
  • Conducts facility inspections as assigned by supervisor.
  • Other duties as assigned by supervisor.
  • Adherence to the company attendance policy is required, which includes expectations of punctuality and limited unapproved absences.



  • Under the direction of the Cookie Quality Assurance Manager, activities are assigned and conducted according to company policies and procedures.



  • High school diploma or equivalent.
  • Knowledgeable with the following computer software: Microsoft Office, including Excel.
  • Knowledge of HACCP, GMP, Bio-security and other food safety programs.
  • Ability to read, analyze and follow directions.
  • Must be able to speak, listen and openly communicate with team members and actively participate in team meetings.
  • Ability to apply formulas and mathematical concepts and to use them in product development.
  • Ability to define problems, collect data, establish facts and draw a valid conclusion.
  • Lift up to 50 lbs. on an occasional basis (Any lifting of over 50 lbs. requires a team lift)
  • Push or pull with up to 50 lbs. of force on an occasional basis
  • Stoop, kneel, climb or squat on an occasional basis
  • Must be able to work in a scissor lift at elevated heights occasionally
  • Use hands to grip, pinch, handle, reach, or feel on a frequent basis
  • Stand on a continuous basis and walk on a frequent basis
  • Possess manual dexterity
  • Able to perform repetitive tasks up to 12 hours per day

Must be able to work assigned shift with minimal variation

Location: Hermitage, PA

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