IT Manager

Job Title: IT Manager

Description:

JOB SUMMARY:

This employee leads the IT department under the supervision of the CIO. This includes supervision, hiring, and training of IT staff at three facilities, software sourcing and implementation support, hardware and infrastructure planning, and IT project management. This role will be involved in developing IT strategy for individual departments and the organization as a whole.

ESSENTIAL FUNCTIONS:
• Oversees first line support, training, onboarding, diagnostics for company software and websites
• Supervises daily operations of network and server infrastructure
• Aligns IT infrastructure with current and future business requirements and goals
• Evaluates risk, and revises network recovery and backup processes accordingly
• Assesses hardware needs and develops procurement plan for infrastructure replacement and growth
• Identify software needs and coordinate with departments on selection, implementation, and ongoing training/utilization
• Reviews and evaluates vendors to ensure SLAs are being met
• Reports on ongoing IT projects
• Some travel required

QUALIFICATIONS:

• Bachelor’s degree in Computer Information Systems or IT Management
• Minimum of five years of experience in IT management/IT project management experience
• Background in network administration and network security preferred
• Experience working with following environments: Windows 10 / Microsoft Office
• Understanding of current laws, codes, and regulations as applicable to IT and network functions
• Experience coordinating IT installations, upgrades, and maintenance
• Strong critical thinking and planning skills
• Ability to work under the pressure of deadlines
• Ability to work independently as well as part of a team
• Excellent verbal and written communication skills
• Accuracy, attention to detail and organizational skills a must
• Good work habits and attendance

If interested submit a cover letter, resume, and application to leslie.gilmore@joycone.com

Location: Hermitage, PA

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